Terms of Service

1. Acceptance of Terms

By accessing or using AmberTrace ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

AmberTrace is an observability platform for Large Language Model (LLM) applications. We provide tools to trace, monitor, and debug AI agent interactions with LLM providers such as OpenAI and Anthropic.

3. Account Registration

To use the Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Not share your account with others

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Upload malicious code or content
• Reverse engineer or decompile the Service
• Resell or redistribute the Service without authorization
• Use the Service to process sensitive personal data without appropriate safeguards

5. Data and Content

Your Data

You retain ownership of all data you submit to the Service. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

Responsibility

You are responsible for ensuring that your use of the Service complies with applicable laws and regulations, including data protection laws. You must have the right to process any data you submit to the Service.

6. API Keys and Security

You are responsible for maintaining the confidentiality of your API keys. Do not share your API keys or expose them in client-side code. We are not responsible for any unauthorized use of your API keys.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance and updates that temporarily affect availability.

8. Pricing and Payment

Some features of the Service may require payment. Prices are subject to change with reasonable notice. You agree to pay all applicable fees for the features you use.

9. Intellectual Property

The Service, including its design, features, and content, is owned by AmberTrace and protected by intellectual property laws. Our open-source SDKs are licensed under their respective open-source licenses.

10. Limitation of Liability

To the maximum extent permitted by law, AmberTrace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these terms or for any other reason. You may terminate your account at any time through your account settings.

Upon termination, your right to use the Service will immediately cease. We may retain certain data as required by law or for legitimate business purposes.

13. Changes to Terms

We may modify these terms at any time. We will notify you of material changes by posting the updated terms on our website or by email. Your continued use of the Service after changes constitutes acceptance of the modified terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AmberTrace operates, without regard to its conflict of law provisions.

15. Contact

For questions about these Terms of Service, please contact us at hello@ambertrace.dev